Nursing homes, senior living facilities, and Panti Jompo run on trust — the trust of residents and the families who placed them in your care. CaritaHub gives your team the tools to deliver that care around the clock, with full visibility, less paperwork, and the confidence that nothing falls through the cracks.
Get in TouchResidential care never stops. Unlike centre-based settings, your residents live with you — which means their care, safety, and wellbeing are always your responsibility. CaritaHub is designed for that reality: a platform that works around the clock, connects your entire care team, and keeps families informed every step of the way.
Maintain a complete longitudinal record for every resident — from admission documentation and medical history through to daily care notes, incident logs, and discharge planning. Every interaction is captured and accessible to the right people.
Create structured, interRAI-compatible care plans that capture each resident's physical, cognitive, psychosocial, and functional needs. Plans are updated as residents' conditions change, ensuring your team is always working from current information.
Residential care runs on shifts — morning, evening, and overnight. CaritaHub's rostering module handles complex 24/7 scheduling, tracks shift coverage, flags gaps, and gives nursing staff a clear handover record at every shift change.
Manage resident fee schedules, subsidy tiers, billing cycles, and payment records in one place. Generate itemised statements and maintain clear financial records across your entire facility — without spreadsheets.
Track every stage of the admissions process, from initial inquiry and assessment through to room assignment and care plan activation. When residents discharge or transfer, the platform coordinates referral documentation and continuity handovers.
Regulatory audits, licensing submissions, and incident reports — generate all of them directly from CaritaHub. No manual data collection, no last-minute scrambles. Your records are structured and export-ready at any time.
CaritaHub's smart wearables track heart rate, activity levels, sleep quality, and step counts continuously. Unlike spot-checks, wearable data gives your clinical team a full picture of each resident's health between formal assessments — and surfaces changes before they become crises.
CaritaHub continuously monitors every resident across clinical, functional, and psychosocial risk dimensions. When a resident's risk profile changes — declining activity, irregular vitals, behavioural shifts — the system alerts the right team member with suggested next steps. Early action, not reactive response.
Self-service health stations placed in common areas allow residents to take their own vitals — weight, blood pressure, SpO2 — with data syncing directly to their care records. For residents who need assistance, staff can use the same station to log measurements in seconds.
A phygital companion device that travels with residents. It detects falls, sends SOS alerts, tracks location zones, monitors behavioural patterns, and functions as a personal AI companion — all in one. Particularly valuable for residents with higher mobility needs or cognitive decline.
When a family member places a loved one in residential care, they don't stop caring — they just care from a distance. The CaritaHub Caregiver App keeps families informed with real-time updates on their resident's daily activities, health readings, and care milestones. They stay connected without needing to call.
A connected photo frame placed in each resident's room displays family photos, activity reminders, and personalised content. Family members can push new photos from anywhere. For residents who may not manage a smartphone, this device keeps them feeling connected to the people who matter most.
Loneliness is one of the most significant risk factors for residential care residents. CaritaHub's conversational AI companion — available through the Photo Frame, Senior App, or Phygital Companion — provides familiar, warm conversation at any hour. Agentic personas like a Wellness Buddy or Storyteller keep seniors engaged between visits.
Families receive automatic updates when their resident joins an activity, hits a health milestone, or receives a care plan review. Transparency builds trust — and trust is the foundation of every successful residential care relationship.
Plan, schedule, and run a structured activities programme for residents — from morning exercises and craft sessions to cultural celebrations and community outings. CaritaHub tracks participation, links activities to each resident's care plan goals, and helps your team see what's working.
Personalised brain-training games generated by AI based on each resident's cognitive profile. Games are calibrated to an appropriate level of challenge — keeping residents engaged without frustration. Your clinical team can monitor cognitive performance trends over time from the dashboard.
A library of categorised audio books, micro-learning content, and curated media accessible through the Senior App or Smart Photo Frame. Residents who enjoy learning or reading but find it increasingly difficult can access content by voice, keeping their minds active on their own terms.
Indoor and outdoor displays keep residents connected to daily life in the facility. The common-area TV shows the week's schedule, daily announcements, and group engagement content — residents can participate in live games like Bingo directly on screen. The outdoor display handles event signage and community notice boards.
AI-powered physical fitness tools, including ML-based pose estimation for exercise guidance and integration with HUR rehabilitation equipment. Residents receive exercise programmes matched to their physical condition, and staff can monitor progress without needing to manually track every session.
Structured volunteer engagement brings community connection into your facility. CaritaHub manages volunteer recruitment, scheduling, and tracking — making it easy to run a consistent befriending programme that improves resident wellbeing and gives your community a way to contribute.
Conducting regular assessments for a full facility of residents is a significant clinical burden. CaritaHub's dynamic assessment module conducts assessments through natural conversation — generating a structured clinical report automatically. Your nurses and care staff spend their time on care, not clipboards.
After each assessment, CaritaHub generates a personalised intervention plan draft for your clinical team to review. As residents' health changes, the system recommends care plan updates — keeping plans current without requiring manual review of every record. Human sign-off is always required.
Nursing staff and care workers can query resident records, care plans, SOPs, and handover notes using natural language — through the Admin Portal, WhatsApp, or Telegram. Instead of navigating menus at handover, a nurse can simply ask: "What are Mdm Tan's care priorities today?"
A real-time operational dashboard gives your leadership team a live view of occupancy, care plan completion, health trends across your resident population, incident patterns, and staff deployment. Spot issues early and make decisions based on data, not gut feel.
A complete reference of every CaritaHub capability available to nursing home, senior living, and Panti Jompo operators.